Here are some questions that were asked of Budget Termite Control's Lanty Kennedy.
What questions should customers think through before talking to professionals about their project?
We are fair and honest with all our customers. We tell them the truth and sometimes they don't want to hear it. And unfortunately there's guys out there that will tell people what they want to hear versus what they need to know, just in order to sell a job.
What types of customers have you worked with?
All kinds, there's a lot of customers with different situations. First of course we inspect the property and figure out if there is a problem and if so, give a professional opinion on what should be done. Drywood and subterranean termite treatments are among the most common.
What education and/or training do you have that relates to your work?
Yes, in order for us to stay licensed, we must complete a total of 24 hours of various educational courses every three years. We also stay on top of any changes with the Rules and Regulations by the Structural Pest Control Board, The Pest Control Act, The Department of Pesticide Regulations, Agricultural Commissioner's Office Weights and Measurements, The EPA, anything that pertains to us with HUD, FHA/VA, DREA, OSHA and all industry related matters.
What advice would you give a customer looking to hire a provider in your area of work?
DO YOUR HOMEWORK! I don't mean to sound loud or over barring, but I can't stress that enough. Especially since the boom and collapse of the real estate market. Termite companies have popped up all over the place. We run into guys with full on truck wraps and uniforms and they are not licensed. Then customer get quotes from these guys who are unlicensed and half the price as a legitimate company and they think their saving money, but they are really just wasting it and putting their home and family in harm's way. Plus I know we all have to start somewhere, but if a new company or someone who has been in the business for a short time is offering long warranties, who's to say that person or company will even be around to honor that warranty. 1. Always verify licenses 2. Ask to be placed on their insurance policy if the work is over $1,000 (this is free for most companies) 3. Check to see how long they have been in business 4. Ask for references 5. Remember if it's to good to be true, it usually is.
How did you get started doing this type of work?
I was very young and got married and was starting a family. So, I needed a job. My father in law had a friend who just started a company a couple years prior. He worked for one of the big chains for many years. I was with him for about 6-7 years as a termite supervisor and wanted to move up in the company, but he was happy at the level we were at. We parted as friends, which we still are to this day and I started Budget Termite Control In early 2000.
Describe a recent project you are fond of. How long did it take?
That's hard to say, because we are proud of all our jobs. Every job that come to Budget Termite Control is taken seriously and given the absolute full attention it deserves.
Do you have a standard pricing system for your service? If so, please share the details here.
Every job is different. It depends on the type of termites, treatment, how bad, how big is the infestation, is there multiple types of termites or infestations, is there damage, is there other wood destroying organisms, the size of the structure, how easy will it be to get to the problematic areas and so on. Jobs can range from a couple hundred dollars to tens of thousands or even more if you were doing a very large apartment complex and there was also significant amount of damage to deal with. At Budget Termite Control we try our best to work with everybody, regardless of your budget. On special situations we work out breaking up payments. We are always open to ideas and willing to help.